(Image Source: http://hbahartford.com/safety)
There is a wealth of information
on the internet that will lead you to information to educate yourself and model
a program that fits your organization needs. The Occupational Health and Safety
Administration (“OSHA”) has model programs available at its website. Go to the
following website to access that information:
OSHA’s sites provides sample
safety programs on this page. Please view the section titled General Health and
Safety Programs. Under this section is a link to a Sample Safety and Health
Program for Small Business.
In addition, to OSHA there are
state specific sites that have very helpful information regarding safety
programs. Texas and Ohio have been very useful.
Ohio has literature on the 10
Steps to establishing a health and safety program that are clear and concise. Those steps are:
- Visible, active senior management leadership
- Employee involvement and recognition
- Medical treatment and return-to-work practices
- Communication
- Timely notification of claims
- Safety and health process coordination and employer education
- Written orientation and training plan
- Written and communicated safe work practices
- Written safety and health policy
- Record keeping and data analysis
The first step mentions visible and active leadership, which includes the need
for senior management’s financial and strategic support of the safety program.
From my experience this is the most critical of all the steps. Proceeding
without senior management full "buy-in" to the process will most certainly result in inadequate
resources and competing interests within the organization.
For instance, if senior management indicates to their
organization that the number one priority is customer satisfaction and quality,
then safety invariably becomes subordinate to those directives. When the safety
and risk management professional seeks to engage the organization and securing operations "buy-in" into the safety program, it must
compete with senior managements other priorities and integrate them into those priorities,
which risks diluting the message.
In addition, the safety professional will
need to compete for funding of the safety program. Funding would include
resources for staff to perform training, communication materials, administration
of accident investigations and follow up on investigation findings to prevent
further accidents.
To secure proper funding and management buy-in, the risk and
safety professional must be an advocate for their programs. They must quantify return
on investment into the safety program that the resources being expended will
bring to the organization. The organizations existence is to enhance
shareholders value and provide a return on the shareholders investment, so the
risk and safety professional will need to understand finance and be able to
sell its program. One could also argue that an organization has a ethical duty
to protect and care for its human resources, but the financial argument coupled
with the human factor argument will be more compelling.
For instance, if there is a recommendation that a fleet of
vehicles should have on-board global positioning systems that will measure
driver activity, then the program costs should be compared with a credible
forecast of savings related to the number of accidents prevented, reduced accident
severity and provide an summary of the ancillary benefits. The ancillary benefits
were mentioned in the last post, but warrant repeating. Those benefits include
reduced administrative costs, keeping production on schedule and fostering a sense
of caring for the employees well being.
So the first steps of the process of instituting a robust
safety program are to secure senior management’s support and gaining employee
involvement.
The first three steps of the safety management cycle of
identifying and analyzing the organizational processes and hazards present in
the workplace and examining alternative processes or techniques to treat the
hazards will need to take place so that a presentation to senior management can
be constructed.
Gaining employee involvement will include the formation a
safety committee to steer the safety efforts and provide feedback to senior
management on the performance of the program. This will be the topic of the
next post.
(Image source: http://www.avertex.ca/aus_index.php?pg=34)
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